Last Updated: August 12, 2026

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The Welder (“The Welder,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or submit a request for welding, repair, or metal fabrication services.

By using our website, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our website or contact us, including:

• Your name

• Your email address

• Your WhatsApp contact information, if provided

• Your service or project location

• Information about the welding, repair, fabrication, or other services you are requesting

• Photos and other files you upload through our website

• Any other information you choose to provide in your message or request

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, and information about how you interact with the website.

The type and amount of technical information collected may depend on the features, settings, and third-party services enabled on our website.

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2. How We Collect Information

We may collect information when you:

• Submit a quote or service request through our website

• Upload photos or other files

• Contact us by email or WhatsApp

• Communicate with us regarding a project or service

• Browse or interact with our website

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3. How We Use Your Information

We collect and use personal information for reasonable business purposes, including to:

• Respond to inquiries and quote requests

• Understand and assess your project requirements

• Review photos and information related to a requested service

• Prepare estimates

• Communicate with you about your request or project

• Schedule and provide welding, repair, and metal fabrication services

• Follow up regarding services you have requested

• Improve our website, services, and customer experience

• Maintain business records

• Protect the security and integrity of our website and business

• Comply with applicable legal and regulatory requirements

We will only collect, use, or disclose personal information for purposes that are reasonable and appropriate in the circumstances or otherwise permitted or required by applicable law.

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4. Photos and Uploaded Files

If you submit photographs or other files through our website, we may use them to understand the condition, location, size, or nature of the work you are requesting and to determine whether we can provide the requested service.

Please do not upload information that is unrelated to your service request or that you do not have permission to share.

If a photograph contains personal information about another person, please ensure that you have the appropriate permission to provide it to us.

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5. Communication Through WhatsApp

If you choose to contact us through WhatsApp, your communications will be processed through WhatsApp and may also be subject to WhatsApp's own terms and privacy practices.

We are not responsible for the privacy practices, security, or policies of third-party communication platforms.

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6. Website Hosting and Third-Party Services

Our website is hosted and operated using Wix.

Wix and other service providers may process certain information on our behalf in connection with website hosting, security, functionality, communications, analytics, or other website-related services.

Third-party providers may collect or process information in accordance with their own privacy policies and applicable laws.

We take reasonable steps to use service providers that appropriately protect personal information and only permit access to information where reasonably necessary for the services they provide.

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7. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for the operation, security, functionality, and performance of the website.

Depending on the features enabled on the website, cookies or similar technologies may also be used for analytics or other purposes.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of the website.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

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8. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information where reasonably necessary to:

• Website hosting and technology providers

• Communication and service providers

• Professional advisors and contractors

• Service providers assisting us with our business operations

• Government authorities, courts, or law enforcement where required or permitted by law

• Other parties where you have provided consent or where disclosure is otherwise permitted or required by applicable law

We may also disclose information where reasonably necessary to protect our legal rights, property, safety, or the security of our website and business.

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9. Storage and Processing of Information

Personal information may be stored or processed in Canada or in other jurisdictions where we or our service providers operate.

When information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is stored or processed.

We take reasonable measures to ensure that personal information is handled in accordance with applicable privacy requirements.

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10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business and transaction records, resolve disputes, and comply with legal or regulatory obligations.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it.

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11. Security of Personal Information

We take reasonable administrative, technical, and organizational measures to protect personal information against loss, theft, unauthorized access, use, disclosure, copying, modification, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of information submitted through our website.

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12. Accessing or Correcting Your Personal Information

Subject to applicable law, you may have the right to request access to personal information we hold about you and request correction of inaccurate or incomplete information.

If you would like to access, correct, or ask questions about your personal information, please contact us using the information provided below.

We may need to verify your identity before responding to certain requests.

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13. Consent

By providing personal information to us through our website or other communication channels, you consent to the collection, use, and disclosure of your information for the purposes described in this Privacy Policy, subject to applicable law.

Where consent is required by law, we will seek consent in an appropriate manner.

You may withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

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14. Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable privacy laws.

When we make changes, the updated version will be posted on this page with a revised “Last Updated” date.

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16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

The Welder
Toronto & GTA, Ontario, Canada

Email: thewelder2026@gmail.com

WhatsApp